Privacy Policy

Xtract360 Limited, of 20-22 Wenlock Road, London N1 7GU is committed  to protecting the privacy of the users of our website (“our site”). We are  aware that as a user of our site you care about the security and privacy of  your information.

This policy together with our site terms and conditions (“our  Terms”) and any other document referred to in our Terms sets out the basis on  which any personal data we collect from you, or that you provide to us, will  be processed by us. Please read this policy carefully. By using our site you  agree to the terms of this policy and consent to the practices outline in the  policy. 

1. Data collected about you

(a) We act in accordance with the Data Protection Acts 1998. You may provide us with information when you register for our services or complete online forms on our site or engage in correspondence with us, by email, telephone or otherwise. This may include information about you and may include your name, address, e-mail address and phone number, financial and credit card information and other personal information.

(b) We may also automatically collect information about you when you visit our site including but not limited to: technical information; IP addresses; login information; and web browser information. We do not make any attempt to associate any technical information with any individual and the information is only used for statistical and other administrative purposes. For additional detail please see our Cookies Policy.

(collectively “your information”)

2. How collected information is used

(a) We may share your information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as well as our suppliers, agents, contractors, analytic and search engine providers and other companies and organisations for the purposes of fraud protection and credit risk reduction.

(b) The information received from you will only be disclosed to such third parties as may be necessary in order to provide you with the services requested through our site and in order to arrange delivery of same. By registering with us, by your use of our site, and the acceptance of our Terms you hereby authorise us to convey your information to such third parties.

(c) We may also disclose your information in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(d) We may also use your information to:

(e) No other information will be divulged to any other third party unless we receive your prior authorisation and/or we are required to do so by law or in order to enforce or apply our Terms.

(f) We will take reasonable precautions to prevent the loss, misuse or alteration of your information. Agents or contractors who have access to information, you give us, in the course of providing services to us are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for us.

(g) There may be occasions where your information is transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by our staff or contractors working outside the EEA. Such staff or contracts may be engaged in the fulfilment of the services we provide to you and for the processing of payment details. By submitting your personal data you agreed to this transfer, storing and processing. We will take all reasonable steps to ensure that your information is treated securely and in accordance with this policy.

(h) All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL Technology. Where you have a password to access our site, you are responsible for keeping this password confidential.

(i) Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our site and the transmission is at your own risk.

3. Your rights

If you have given us information about yourself and would like copies of your information, or you would like us to correct any factual inaccuracies in your information, or if you would like that information deleted from our records, then please contact us at We will use reasonable efforts to supply, correct or delete information about you on our files. We are entitled to charge you a fee for supplying you with copies of your information which we hold.

4. General

This policy will be the subject of change and the use of information that we gather shall be subject to the privacy policy in effect from time to time. It shall be your responsibility to check our website frequently to see recent changes.